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Secrets of Success

Good News in Bad Times

The news doesn’t seem to be getting better.
The national debt–climbing.
Consumer confidence– down.
That, fortunately, is just some of the news.
There’s more.
And it’s not all bad.
As a matter of fact some of it is very good.

At least it is from my point of view.

As my long-time readers know, I am absurdly optimistic.
It’s a conscious decision.
Pessimists bore me.
They are no fun and not particularly helpful.
My positive thoughts are not born of some Pollyannaish view of events but rather they come from real people and real successes.
There are people who simply refuse to focus on the negative. For these people there is always something positive on which to focus.

Good News

* The employment rate is around 90%.

* If you are a college graduate, you are in a group that has over a 95% employment rate.

* As a country we have survived:
A Civil War
The Great Depression
World War I
World War II

* The odds are that most of us wake up each day and have our health and people who love us.

The Other Side

In spite of this good news, there are also people who choose to take a “glass half-empty” approach.
I call them the “Broken- Record People” because their doom and gloom scenarios never seem to change:

* The economy is too broken to fix.

* We are beginning our decline as a world power and will never recover.

* Man-made excesses have permanently damaged the planet.

* (And the Cubs will never win the World Series again.)

The Solution

I have organizational clients that are not only surviving but in some cases are thriving.

They are not focused on the daily gyrations of the stock market or the latest news from Europe.

Rather they are focused on:
* Watching expenses.
* Communicating internally.
* Delivering unbelievable service.
* Staying in constant touch with clients and customers to make sure needs are being met.
* Solving problems.

Even in tough times they are consistently taking a “glass half-full” approach.

The following story took place during one of the darkest periods in our country’s history.
It does a great job of driving home the importance of focusing on the upside of a situation and may help put our current problems in perspective.

Following the December 7, 1941 surprise attack on Pearl Harbor, Admiral Chester Nimitz was given command of the Pacific fleet.

While touring the harbor following the assault, he purportedly turned to the helmsman piloting his boat and remarked: “The Japanese made three of the biggest mistakes an attack force ever made.”

Mistake #1
The Japanese attacked on a Sunday.
Ninety percent of the crewmen were on shore leave. Had they attacked during the week the Japanese could have killed 38,000 people rather than 3,800.

Mistake #2
They left the dry docks intact.
Japanese pilots were focused on sinking ships and ignored the dry docks.
Because of that, repairs on damaged ships could begin immediately.

Mistake #3
All the fuel tanks were untouched.
Every drop of fuel in the Pacific theater was in storage tanks located five miles from the harbor. One plane could have destroyed the entire fleet’s fuel supply.

In spite of the difficulties many of us face, there are people, like Admiral Nimitz, who are staying positive.

Believing you will overcome challenges is the beginning to finding solutions.

Focusing on what you have and not on what is missing is the key to effective problem-solving.

And that is the “broken record” you will want to play over and over.

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CTS Consulting, Inc

3126 Berkshire Road

Baltimore, Maryland 21214

phone 410-444-5857

cell 443-286-2488